The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.
For different scenarios, Dr. Coffee develops models with corresponding "daily productivity" and "efficiency". Contact customer service or a sales professional for more details.
The larger the number is, the more grounds you get with each grind.
After changing your beans, please re-calibrate the ground amount.
After changing your milk to one with different fat content, it is recommended that you modify the froth amount in "beverage configuration".
It is recommennded that you do so to save energy and prolong machine's life cycle.
You can rename your beverages and define preparation procedures.
Yes. Dr. Coffee machines are built into an IoT system which enables a total solution including mobile payment, remote control and operational management. Contact customer service or a sales professional for more details.
F12 Grounds Calibration
F12 Brew System Deep Cleaning
F12 Milk System Deep Cleaning
F12 Descaling
F12 Emptying waterway
F12 Switching water supply mode
F12 No coffee is dispensed
F12 The coffee machine leaks powder
F12 The coffee is too weak
F12 Milk splashing or unable to suck milk normally
F12 There are beans but the machine indicates a lack of beans
Call Dr. Coffee service hotline (free): 400-8977-711
Monday to Sunday:9:00-20:00