The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.
This is perfectly normal because the machine is set to clean its own pipelines everytime the machine is on/off. Water comes out from the outlet when the cleanse is over.
We recommend 2 to 6 degrees full cream milk, medium/deep roasted beans instead of light/dark roasted beans.
Yes. The reccomended froth temperature is 60 degrees, but you can adjust by turning the "frother knob". Contact customer service or a sales professional for more details.
The taste of your coffee has to do with the following factors: ground particle size (5 options available), amount of grounds (5 options available) and pre-infusion time (1 to 5 seconds).
If you have special demands, please contact customer service; otherwise it is recommended that you keep the original configurations.
After the machine prepares your coffee, you may add syrup or creamer into the drink.
If your machine is turned off for a while and on again, we recommend that you make a latte and dispose of it, based on the consideration that the machine is not fully warmed up hence the taste may not be ideal.
If the machine operates properly and you wish to modify the output volume, go to "beverage setting" and select the right volume for you cup.
Select "cold drink" on the menu, and your machine will prepare a room temperature drink. Add ice cubes into the drink and you get your iced beverage.
Yellow interface suggests maintenance. If you see a red interface, please contact customer service for problem-shooting.
F22 Unpacking and Accessory installation
F22 Coffee machine first startup guide
F22 Grounds Calibration
F22 Powder Calibration
F22 Brew System Deep Cleaning
F22 Milk system Deep cleaning
F22 Powder system Deep cleaning
F22 One-Touch Rinse
F22 One-Touch Maintenance
F22 Coffee Machine Descaling
F22 Disassembly& Cleaning
F22 Switching water supply mode
F22 Emptying waterway
F22 No powder is dispensed
F22 No coffee is dispensed
F22 The coffee machine leaks powder
F22 The coffee is too weak
F22 Milk splashing or unable to suck milk normally
F22 There are beans but the machine indicates a lack of beans
Call Dr. Coffee service hotline (free): 400-8977-711
Monday to Sunday:9:00-20:00