The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.
For each water supply type (bottle/tap/tank) Dr. Coffee has a corresponding solution. Contact customer service or a sales professional for model and solution details.
Water supplied to coffee makers should be of as low hardness as possible. Dr. Coffee recommends purified water with TDS value no higher than 80ppm for all our models.
Over time, the pipeline of the machine could be blocked with scale buildup. If you have hard water, remember to descale often. Contact customer service or a sales professional for more details.
Our machines work perfectly with utility power, 220V, 10A/16A depending on power. Contact customer service or a sales professional for model details.
We recommend leaving an extra 20cm in height, depth and width on top of the machine size.
The service password for all Dr. Coffee machines is "1609".
Fill up the water tank or connect your water supply, fill up the bean hopper, and turn on the machine. Once the machine is on, calibrate the grind before proceeding with tasks.
A cup of coffee takes a relatively fixed amount of coffee grounds. But the amount of grounds per grind can be different, depending on the type of beans.
By calibrating the grind, your coffee machine comes out with the precise amount of grounds needed, making sure that each cup is served with consistent quality.
Electric cable, user manual, water supply pipe, wrench, plastic buffers. Accessories may vary depending on the model. We recommend that you keep all accessories.
Re-calibrate your grind if:
1. you change to different beans; or
2. the components are worn over time, in which case the amount of grounds may be inconsistent.
Coffee Bar Grinding quantity calibration
Coffee Bar Powder quantity calibration
Coffee Bar Deep cleaning of brewing system
Coffee Bar Deep cleaning of milk system
Coffee Bar One-click maintenance
Coffee Bar Disassemble and clean
Coffee Bar Switch the water supply mode
Coffee Bar Empty the waterway
Coffee Bar Descaling
Coffee Bar Exception handling
Coffee Bar Exception handling
Coffee Bar Exception handling
Coffee Bar Exception handling
Coffee Bar Exception handling
Coffee Bar Exception handling
Call Dr. Coffee service hotline (free): 400-8977-711
Monday to Sunday:9:00-20:00