The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.
For different scenarios, Dr. Coffee develops models with corresponding "daily productivity" and "efficiency". Contact customer service or a sales professional for more details.
The larger the number is, the more grounds you get with each grind.
After changing your beans, please re-calibrate the ground amount.
After changing your milk to one with different fat content, it is recommended that you modify the froth amount in "beverage configuration".
It is recommennded that you do so to save energy and prolong machine's life cycle.
You can rename your beverages and define preparation procedures.
Yes. Dr. Coffee machines are built into an IoT system which enables a total solution including mobile payment, remote control and operational management. Contact customer service or a sales professional for more details.
M12 Grounds Calibration
M12 Brew System Deep Cleaning
M12 Milk System Deep Cleaning
M12 One-Touch Maintenance
M12 Coffee Machine Descaling
M12 Switching water supply mode
M12 Emptying waterway
M12 Disassembly&Cleaning
M12 No coffee is dispensed
M12 The coffee machine leaks powder
M12 The coffee is too weak
M12 Milk splashing or unable to suck milk normally
M12 The milk temperature is on the low side
M12 There are beans but the machine indicates a lack of beans
Call Dr. Coffee service hotline (free): 400-8977-711
Monday to Sunday:9:00-20:00