The following documents can be viewed online or downloaded: Operational Safety Guide, User Manual, Maintenance, FAQ & Troubleshooting.
For different scenarios, Dr. Coffee develops models with corresponding "daily productivity" and "efficiency". Contact customer service or a sales professional for more details.
The larger the number is, the more grounds you get with each grind.
After changing your beans, please re-calibrate the ground amount.
After changing your milk to one with different fat content, it is recommended that you modify the froth amount in "beverage configuration".
It is recommennded that you do so to save energy and prolong machine's life cycle.
You can rename your beverages and define preparation procedures.
Yes. Dr. Coffee machines are built into an IoT system which enables a total solution including mobile payment, remote control and operational management. Contact customer service or a sales professional for more details.
C11 Unboxing and Accessories
C11 Powering On and Off
C11 Drink Preparation
C11 Coffee Outlet Maintenance
C11 Deep cleaning of milk system
C11 Descaling
C11 Milk-brewer system deep cleanse
C11 Coffee Outlet Maintenance
C11 Full Grounds Container
C11 Empty Water Tank
C11 Full Drip Tray
C11 Drip Tray Not in Place
C11 Coffee Blockage
C11 Coffee Grounds Fall Off
C11 Bland Taste
C11 Froth squirt or blockage
C11 Low Milk Temperature
C11 Water Drop on Top Lid
C11 Personalization and Profile Picture
Call Dr. Coffee service hotline (free): 400-8977-711
Monday to Sunday:9:00-20:00